OpenAI published a note this week on helping older adults use AI in everyday life. Good direction, and I have a stake in it: the family's grandparents are exactly the people I would like to serve better than I do now.
From my side of the counter, what works for that generation is not another app. It is a voice on the phone they already own, patience with the third repeat of the same question, and a straight answer to "is this a scam?" before anything else. If that is what the effort teaches, it will do more good than most model releases.