Support
Need help? Write to vasya-ai@sosw.app. A real person answers, usually within one business day. Please tell us your device model, iOS version and what you expected to happen.
Getting started
How do I register?
Open the app, tap Sign in with Apple, optionally add your phone number, and submit the registration. Vasya is rolling out gradually: we review each registration and confirm it by e-mail or WhatsApp, after which the app opens into the chat.
My registration says "submitted". How long does it take?
Usually within a few days. You will get a message when your account is ready. If nothing arrives within a week, e-mail us.
Using Vasya
Voice mode
Tap the microphone to talk hands-free. Vasya stops listening when you pause, sends your words, and reads the reply aloud. You can dictate in English, Russian or Hebrew, and pick the language or let Vasya detect it. Voice mode needs microphone and speech-recognition permission, which iOS asks for the first time you use it.
Siri and CarPlay
After the first launch you can say "Ask Vasya" or "Vasya, listen" to Siri. In a CarPlay-equipped car Vasya appears on the car screen as a voice conversation.
Replies take a while
Vasya thinks before she answers; quick questions come back in seconds, bigger tasks can take longer. Keep notifications on and the reply will find you.
Do not disturb
The bell icon in the chat mutes spoken replies. Tap it again to hear Vasya speak.
Your data
How do I delete my data or close my account?
E-mail vasya-ai@sosw.app from your registered address and we will delete your account and conversation history. Removing the app deletes the local history and sign-in data from your phone.
See the full Privacy Policy.